Privacy Policy

Effective Date: 7th March 2025
Last Updated: 7th March 2025

MagnusOpto.com ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website ("Site"). We comply with all applicable laws and regulatory guidelines, including those set by the Reserve Bank of India (RBI) and other governing authorities. By using our Services, you consent to the collection, storage, processing, transfer, and sharing of your personal information in accordance with this Privacy Policy.

1. What Personal Information Do We Collect?

We may collect the following types of information:

Personal Information: Name, email address, phone number, postal address, payment details, identification numbers, and other similar details.
Non-Personal Information: Browser type, IP address, device information, operating system, and site usage data.
Financial Information: Payment method details, transaction history, and bank account information, in compliance with RBI regulations.
Cookies and Tracking Technologies: We use cookies, pixels, and other technologies to improve your experience and analyze traffic patterns.

2. How Do We Use Your Information?

We use your personal information for the following purposes:

Order Processing & Fulfillment: To process orders, deliver products, manage payments, and provide after-sales support.
Service Improvement: To enhance our website, product offerings, and customer experience.
Compliance & Legal Obligations: To comply with regulatory requirements, including KYC norms and tax laws.
Marketing & Communication: To provide updates, promotional materials, and service-related notifications (subject to your preferences).
Fraud Prevention & Security: To detect and prevent fraudulent activities, unauthorized access, and data breaches.

3. Do We Share Your Personal Information?

We do not sell or rent your personal information. However, we may share necessary data with payment gateways, fraud detection services, logistics providers, and regulatory authorities to facilitate transactions, ensure security, and comply with legal requirements in the following circumstances:

With Regulatory Authorities: As required by RBI guidelines or any other applicable law.
With Service Providers: Third-party vendors assisting with payment processing, security, analytics, and technical support.
For Legal Compliance: If required to comply with law enforcement, court orders, or legal processes.
In Business Transfers: If we undergo a merger, acquisition, or sale of assets.

4. How Do We Secure Your Information?

We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. These include , firewalls, secure servers, and access controls etc. Despite these efforts, no system can be considered completely secured, and hence no guarantee can be forwarded to the person sharing the information. Therefore, any person or individual sharing the data must understand the inherent perils of the system and decide as per his free will.

5. Data Retention

All efforts are made to collect, process and retain your personal information based on (a) user consent, (b) legitimate business interests such as fraud prevention and website functionality, and (c) legal compliance, including RBI-mandated financial data retention requirements as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights and Choices

You have the following rights regarding your personal data:

Access & Correction: Request access to or correction of your personal information.
Data Portability: Request a copy of your data in a structured format.
Withdraw Consent: Opt out of marketing communications or request deletion of data, subject to legal limitations.
Restrict Processing: Object to the processing of your data under certain conditions.

To exercise your rights, contact us at info@magnusopto.com. Requests to access, correct, or delete personal data will be processed subject to statutory compliance.

7. Cookies & Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy policies or practices. Please review their terms before providing any personal information. We use cookies and similar technologies to improve user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Compliance with RBI Regulations

In accordance with RBI guidelines, we ensure:

Secure Payment Processing: We are using RBI authorised third party gateway provider that adhere to encryption and data security norms for financial transactions. They have their own privacy policies in respect to the information that are required to them for your purchase related transactions. For these providers we recommend that you read their respective privacy policy so that you understand the manner in which your personal information will be handled by these providers.
Know Your Customer (KYC) Compliance: The third party payment gateway provider Collect and verify customer identity per RBI norms. As stated above the person using the payment gateway is advised to read their privacy policy.
Grievance Redressal Mechanism: Addressing data privacy-related complaints efficiently.
Once you leave our web-site or are redirected to a third party web-site or application, you are no longer governed by this policy and our web-site terms of services. We are not responsible for the privacy practices of other sites and recommend you to read their privacy policy.

9. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with the “Last Updated” date. Continued use of the Site constitutes acceptance of the updated terms.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact us:

Email: info@magnusopto.com
Website: www.magnusopto.com
By using MagnusOpto.com, you agree to the terms outlined in this Privacy Policy.